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Significant weather events across the U.S. are impacting ordering processing, UPS and FedEx. Many warehouses have extended their processing time to 3-5 days. Contact our customer service for further details on your order.
Significant weather events across the U.S. are impacting ordering processing, UPS and FedEx. Many warehouses have extended their processing time to 3-5 days. Contact our customer service for further details on your order.

Warranty & Maintenance

Most of our brands have a warranty.  Please find the brand you are curious about to see the warranty. Labor associated with remediation of warranty claims is not covered by Directsinks or the brands we sell. Warranty replacement covers product only, and the brand in question has the right to repair, replace, or find reasonable substitute.  If the brand you are looking for is not listed, please ask us. Live chat, email [email protected], or call 855-827-3700

Kraus

Bocchi

Wells

Premier Copper Products

Elkay

 

Each brand has specific maintenance requirements. Most are fairly similar. 

Do not use harsh chemicals such as bleach or straight vinegar on anything such as and not limited to: Sinks, Faucets, Hardware, Drains, Accessories, or anything you have purchased from us. 

Copper Sinks from Premier Copper Products can benefit from this Spray Wax

 

Maintenance Information can be found below, based on brand:

Kraus 

Eden Bath

Elkay