If you are in or have been in the remodeling business, you know exactly how important a showroom could be. Especially in the kitchen and bath industry, where customers are looking to get tangible assurance, it’s important to have a showroom. When your product or service offers various different styles and colors, it can make the customers decision much more difficult when shopping. Being in the kitchen industry for over 16 years has taught us that there are two different types of customers. All consumers’ share the same thought process but the main differences are; customers who know what they want, and customers who don’t know what they want. What’s important to look at is the thought process! The customers that know what they want are able to shop quickly because they’ve seen what they want and know that it will satisfy them. Customers who don’t know what they want are having trouble because they haven’t been given enough resources and examples to see exactly what they want. This is where having a showroom makes our job easy! By providing your customer with a showroom full of all the resources they could imagine, it could make their purchases much quicker.
Increase your business to customer relations by creating a digital showroom. Now some designers in the industry don't even need a physical showroom, they can create one online. They aren't just creating a showroom, they're creating a social showroom! Websites like Pinterest, Facebook, and Houzz allow members to create photo galleries for FREE. Keep in mind that these websites are social networks and have the potential to hit the viral wave and be reached out to millions of people. FOR FREE! Designers are uploading all of their past work and example projects to their galleries for customers and potential customers to browse in their own home. Just think…your customers can sit on their couch and visit your showroom at the same time. Of course this isn’t a solutions to all your problems for some industries because let’s face it, customers like to have a tangible connection with what they are about to buy. Even if that’s important in your industry, it’s always good to butter up your customers with knowledge before having them visit your physical showroom…give them the ability to prepare on their own time using a digital showroom!
Now if you are professional, and you're looking for a source for materials, look no farther than DirectSinks.com. We are a wholesale distributor. Not only do we pride ourselves in providing top notch customer service, educated & experience staff, our prices can't be beat! We offer our professional dealers wholesale discount on our lines.
Kraus has been, and continues to be, one of our most recommended brands for several reasons. The Kraus product quality is consistently high. On par and often exceeding the finish, features, and styles of brands priced a lot higher. Speaking of which, the brand is priced extremely well. Kraus’ popularity has grown exponentially and demand for their sinks and faucets is not slowing down. This leads us here: Questions and Answers about Kraus that, we at DirectSinks, are asked quite often. If you have other questions not mentioned below, please call, email, or stop in!
Kraus was founded in 2007. They are headquartered in Port Washington, NY.
Really good actually! The majority of Kraus Kitchen Sinks are made of 16-gauge stainless steel, which is more than adequate regarding thickness of the metal. The sinks have a generous amount of undercoating and padding which results in a very quiet sink. The faucets are very well made and easy to install. We recommend their products to our own friends and family, and we also have their sinks, faucets, and accessories in our own homes.
We Summarized the Kitchen Sink and Faucet Info Below
Faucet Warranty - Lifetime Limited Warranty
Kraus USA Plumbing, LLC (“Kraus”) extends this warranty to the original purchaser for personal household use of the Faucet when purchased from an authorized Kraus dealer and in the location of original installation. This warranty is non-transferable.
Kraus warrants the structure and finish of the Faucet to be free from defects in material and workmanship under normal usage for as long as the original purchaser resides in the residence in which the Faucet was first installed.
Kraus warrants the Faucet's sprayhead assembly (including the engine, aerators, structure, restrictors, back flow preventers, sprayer hoses, braided supply line hoses which encompasses nylon, silicon and stainless steel) of the product to be free from defects in material and workmanship under normal usage for a period of one (1) year from the date of purchase.
Kraus warrants the Faucet's cartridge to be free from defects in material and workmanship under normal usage for a period of five (5) years from the date of purchase.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Kraus.
Kitchen Sink Warranty - Lifetime Limited Warranty
Kraus USA Plumbing, LLC (“Kraus”) extends this warranty to the original purchaser for personal household use of the Kitchen Sink when purchased from a Kraus authorized dealer and in the location of original installation. This warranty is non-transferable.
Kraus warrants the structure and finish of the Kitchen Sink to be free from defects in material and workmanship under normal usage for as long as the original purchaser resides in the residence in which the sink was Kitchen Sink was first installed.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Kraus.
Absolutely. If you call their offices, they actually pick up. If you write in, they respond.
Business Hours: Monday - Friday 9:00am to 8:00pm (EST) Address: 12 Harbor Park Drive Port Washington, NY 11050 Call: (Kraus Customer Service): 1-800-775-0703 Text Kraus At: (631) 212-0703 (Message and data rates may apply.) Email Kraus Directly:Info@KrausUSA.com
Not normally. First, if you dig into the internet deep enough, you will find a complaint about every sink brand and rust. Kraus is often mentioned simply because of the popularity of the brand. Most frequently, something that looks like rust shows up in the first few weeks after the sink is installed. Why? During the countertop fabrication process a very fine dust is created (like sawdust from wood, but very fine). If this dust is on the sink after installation and gets wet, it may show oxidation on the surface of the sink.We see this as the most common cause. Typically after the sink is thoroughly cleaned after installation, no stains will show up. Another situation that can cause a stain or mark is if something is left in the sink and it's wet, especially flatware, pots and pans, and steel wool. The composition of your water can also contribute to this. Water with high iron content will leave stains frequently.
Really great information about this can be found here, at Bar Keepers Friend
Kraus typically has the items shipped in 2-3 days. Most items will ship with UPS from their New Jersey warehouse. Some small items, such as faucets or accessories may ship out of their N.Y. location.
No, unfortunately our clients can not pick up from Kraus
DirectSinks will often have various faucets and sinks at our location. Generally, these items are stocked for our local clients such Kitchen and Bath Designers, Builders, and Countertop fabricators. If you are on Long Island and want to pick up something from us, please call first. We do not keep stock of everything. Please call and ask before making the trip!
Normally, you won't find Kraus on display. However, exceptions are out there. We have several Kraus faucets and sinks on display in our Cabinet Showroom. Some of our local Kitchen and Bath clients also show some various Kraus items.
Observations and Opinions
Kraus
Ruvati
Advantage
Overall Quality
Excellent
Excellent
Both Great
Warranty
Limited Lifetime
Limited Lifetime
Both Great
Availability
Low out of stock issues.
Pre-Order from inbound shipments available
Out of stock items shipped earlier than expected
Low out of stock issues
Pre-Order from inbound shipments not available
Out of stock items shipped when expected
✓ Kraus
Customer Service
Consistently Excellent with Great Communication
Inconsistent & lack communication
✓ Kraus
Style & Design
Vast Selection of Kitchen Sinks and Faucets Decent, but more common bathroom sink designs
Vast Selection of Kitchen Sinks, No Faucets Large Varity of Bathroom Sink Options with many unique options, including stainless steel. No Bathroom Faucets
✓ Kraus if you need a Kitchen Sink & Faucet ✓ Ruvati if you are looking for a Bathroom Sink
Value and Price
30" Small Radius Undermount Sink KHU100-30, Standard Online Price $329.95 Often has Sales. In this exact example, the Kraus sink has been on sale for less than the Ruvati
30" Small Radius Undermount Sink RVH7300, Standard Online Price $299.00 Infrequently has Sales
Can go either way. Kraus often has sales that bring this example to their advantage Check the current pricing with the links below: Kraus KHU100-30 Ruvati RVH7300
has taught us that there are two different types of customers. All consumers’ share the same thought process but the main differences are; customers who know what they want, and customers who don’t know what they want. What’s important to look at is the thought process! The customers that know what they want are able to shop quickly because they’ve seen what they want and know that it will satisfy them. Customers who don’t know what they want are having trouble because they haven’t been given enough resources and examples to see exactly what they want. This is where having a showroom makes our job easy! By providing your customer with a showroom full of all the resources they could imagine, it could make their purchases much quicker.