HELP!! I need a sink tomorrow!
You wouldn’t believe how often we receive phone calls asking if we could rush kitchen sinks with a 3 day, 2 day, or even overnight delivery. Do you remember that feeling you had in the classroom…the professor reminded you that you have an assignment due the next day, so you end up frantically cramming a 4 week project into one night? Believe it or not, a lot of homeowners find themselves back in that very same position when renovating their kitchen. If you’re just getting started or aren’t familiar with a kitchen renovation, there are 4 main steps before your kitchen sink is installed:
- Your cabinets & appliances need to be fully installed. And I mean fully. End panels, false doors, slide in ranges etc. When your fabricator comes to template, you're going to want all of these parts and pieces installed, because these effect dimensions, cuts, and overhang measurements.
- You've scheduled your template. Fabricators are very busy people and have schedules to keep. Make sure you get in their schedule so you are not without your kitchen longer than you have to be.
- It's template day! Your fabricator will come to template your counter top. Now if you opted for a farmhouse sink, this will NEED to be installed prior to their arrival. But if you opted for a drop-in or under mount sink, you kind of still have some time. Although they usually like to take the sink with them at install, you can get it to them later if need be.
- The fabricator produces your top. It is at this point the fabricator will need your sink in hand so they can cut and polished the sink hole exactly to the sink shape you've chosen and your reveal preference. Now, if your fabricator has a CNC cutter, they can do this off of a special computer file called a "DXF" file of the sink... if you've really dropped the ball!
If you're being a good student, and planning and coordinating things for your project in advance, REMEMBER the kitchen is your most used appliance in the room. Make sure you choose the size, material and function of your sink first (if it's that important to you) so your kitchen designer designs and orders you the correct size sink base cabinet to house your sink.
Frequently Asked Questions About Kraus
Kraus has been, and continues to be, one of our most recommended brands for several reasons. The Kraus product quality is consistently high. On par and often exceeding the finish, features, and styles of brands priced a lot higher. Speaking of which, the brand is priced extremely well. Kraus’ popularity has grown exponentially and demand for their sinks and faucets is not slowing down. This leads us here: Questions and Answers about Kraus that, we at DirectSinks, are asked quite often. If you have other questions not mentioned below, please call, email, or stop in!
Kraus was founded in 2007. They are headquartered in Port Washington, NY.
Really good actually! The majority of Kraus Kitchen Sinks are made of 16-gauge stainless steel, which is more than adequate regarding thickness of the metal. The sinks have a generous amount of undercoating and padding which results in a very quiet sink. The faucets are very well made and easy to install. We recommend their products to our own friends and family, and we also have their sinks, faucets, and accessories in our own homes.
Kraus' Full Warranty can be seen here
We Summarized the Kitchen Sink and Faucet Info Below
Faucet Warranty - Lifetime Limited Warranty
Kraus USA Plumbing, LLC (“Kraus”) extends this warranty to the original purchaser for personal household use of the Faucet when purchased from an authorized Kraus dealer and in the location of original installation. This warranty is non-transferable.Kraus warrants the structure and finish of the Faucet to be free from defects in material and workmanship under normal usage for as long as the original purchaser resides in the residence in which the Faucet was first installed.
Kraus warrants the Faucet's sprayhead assembly (including the engine, aerators, structure, restrictors, back flow preventers, sprayer hoses, braided supply line hoses which encompasses nylon, silicon and stainless steel) of the product to be free from defects in material and workmanship under normal usage for a period of one (1) year from the date of purchase.
Kraus warrants the Faucet's cartridge to be free from defects in material and workmanship under normal usage for a period of five (5) years from the date of purchase.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Kraus.
Kitchen Sink Warranty - Lifetime Limited Warranty
Kraus USA Plumbing, LLC (“Kraus”) extends this warranty to the original purchaser for personal household use of the Kitchen Sink when purchased from a Kraus authorized dealer and in the location of original installation. This warranty is non-transferable.Kraus warrants the structure and finish of the Kitchen Sink to be free from defects in material and workmanship under normal usage for as long as the original purchaser resides in the residence in which the sink was Kitchen Sink was first installed.
Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Kraus.
Absolutely. If you call their offices, they actually pick up. If you write in, they respond.
Business Hours: Monday - Friday 9:00am to 8:00pm (EST)Address: 12 Harbor Park Drive Port Washington, NY 11050
Call: (Kraus Customer Service): 1-800-775-0703
Text Kraus At: (631) 212-0703 (Message and data rates may apply.)
Email Kraus Directly:Info@KrausUSA.com
Not normally. First, if you dig into the internet deep enough, you will find a complaint about every sink brand and rust.
Kraus is often mentioned simply because of the popularity of the brand.
Most frequently, something that looks like rust shows up in the first few weeks after the sink is installed.
Why? During the countertop fabrication process a very fine dust is created (like sawdust from wood, but very fine). If this dust is on the sink after installation and gets wet, it may show oxidation on the surface of the sink.We see this as the most common cause. Typically after the sink is thoroughly cleaned after installation, no stains will show up. Another situation that can cause a stain or mark is if something is left in the sink and it's wet, especially flatware, pots and pans, and steel wool. The composition of your water can also contribute to this. Water with high iron content will leave stains frequently.
Really great information about this can be found here, at Bar Keepers Friend
Kraus typically has the items shipped in 2-3 days. Most items will ship with UPS from their New Jersey warehouse. Some small items, such as faucets or accessories may ship out of their N.Y. location.
No, unfortunately our clients can not pick up from Kraus
DirectSinks will often have various faucets and sinks at our location. Generally, these items are stocked for our local clients such Kitchen and Bath Designers, Builders, and Countertop fabricators. If you are on Long Island and want to pick up something from us, please call first. We do not keep stock of everything. Please call and ask before making the trip!
Normally, you won't find Kraus on display. However, exceptions are out there. We have several Kraus faucets and sinks on display in our Cabinet Showroom. Some of our local Kitchen and Bath clients also show some various Kraus items.
Observations and Opinions
| Kraus | Ruvati | Advantage | |
|---|---|---|---|
| Overall Quality | Excellent | Excellent | Both Great |
| Warranty | Limited Lifetime | Limited Lifetime | Both Great |
| Availability |
|
|
✓ Kraus |
| Customer Service | Consistently Excellent with Great Communication | Inconsistent & lack communication | ✓ Kraus |
| Style & Design | Vast Selection of Kitchen Sinks and Faucets Decent, but more common bathroom sink designs |
Vast Selection of Kitchen Sinks, No Faucets Large Varity of Bathroom Sink Options with many unique options, including stainless steel. No Bathroom Faucets |
✓ Kraus if you need a Kitchen Sink & Faucet ✓ Ruvati if you are looking for a Bathroom Sink |
| Value and Price | 30" Small Radius Undermount Sink KHU100-30, Standard Online Price $329.95 Often has Sales. In this exact example, the Kraus sink has been on sale for less than the Ruvati |
30" Small Radius Undermount Sink RVH7300, Standard Online Price $299.00 Infrequently has Sales |
Can go either way. Kraus often has sales that bring this example to their advantage Check the current pricing with the links below: Kraus KHU100-30 Ruvati RVH7300 |