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All About Kitchen Sink Drainage | Common Complaints We Receive

 

Sometimes we take daily activities for granted. We hit a light switch; lights turn on. We put something in the refrigerator, it gets cold. We flush a toilet, and thankfully, it flushes. We turn on a faucet, we expect water to come out, and the water to drain.

We, at DirectSinks also make it a habit to read reviews about product. We will check out the competition and search brands we carry and do not carry to see what people say.  

 

Drainage is one of the most common complaints in kitchen plumbing. These are the complaints I've observed regarding kitchen sink drainage:

1. Sink does not drain completely. 

2. water left over creates water spots

3. water pools and does not drain

 

 We want to address these three complaints and explain the causes. 

water spots on kitchen sink

"Sink does not drain completely. "

   First - Let’s talk about pitch.- and not vocal pitch.  Pitch is the change in elevation over a length. Pitch is important in a sink because this determines the direction water will move. When using a sink, we need a sink to be somewhat "flat-ish" so plates and things we clean have a flat surface that we can work with. If the pitch of a sink drain is too steep, using the sink will be more difficult.

Let's take this a step further. If, for example, a sink bowl measures 28" left to right and has a drain in the center. The pitch may be 1/2 inch from the side wall to the center drain. Now the overall height from top to bottom is 10". Next - Now let’s move up a size in sink and go to a 30" bowl. The larger sink will have the same height of 10" as the smaller. What does this mean? It means that the pitch is more gradual. When the water travels to the sink’s drain, it will travel slower and further.

Hopefully I did not loose you! 

Next part:

Cohesion: Water is attracted to water. 
Adhesion: Water is attracted to other substances. 

Have you ever washed a car? When you hose the car off, does all the water roll off the doors and windows? No. It never does. Even when waxed! - This is adhesion.

The same applies to your sink. Regardless of the pitch or slope of the sink to drain, water drops will remain. You can't fight science. 

 

"Water left over creates water spots"

  Keeping what you just read above water drops will stay. But what we want to know is why does the water left behind leaves spots. 

Let us now discuss the composition of water in relation to kitchen sink drains. Two hydrogen molecules and one oxygen molecule.  We drink it, we bathe, cook, swim, and often over 70% of our bodies are made of it.    

Water we are supplied with in our homes comes from different sources. It could be well water, town/city water, and reservoir.        

Regardless of where your water originates, it is not pure. (It would have to be distilled water in a sterile environment, or purified with reverse osmosis)    

Commonly, we can expect traces of minerals in our tap water. Depending on our source, these can have wildly different concentrations. Often you can find Calcium, Magnesium, and Sodium.  Some people may discover traces of iron, lead, sulfur, and fluoride in their kitchen plumbing. Still with me? Good! 

Now, take the adhesive water drops left in your sink that have trace minerals. Let the water dry. The water, not the minerals evaporate.  Minerals are left behind.  This is now a water spot.  

Water spots are not a deficiency of the sink.

I repeat, water spots are not a deficiency of the sink.

Water pools and does not drain.

Here is where things get exciting. 

If water is pooling, one of three things are wrong. 

1. Sink is warped. Metal has a reverse pitch and moves away from the sink drain. 

     In my over 15 years of building material supply, I have seen this once, just once. 

2. Cabinets are not level. Cabinets should be level before a countertop is installed. 

  The countertop sits directly on the cabinet walls. If the cabinets are not level, the top is not level. If the top is not level, your sink is not level. 

3. Counter tops are not level. 

      We have heard of it happening on level cabinets. A countertop that is not level can have a piece of debris on one of the cabinet walls that cause a tilt. Your sink is attached to the counter top. If the countertop is not level, neither is your sink.  

 Out of all three issues, #2 and #3 are the most common..... by a long shot 

 

I know what you are thinking:

 "If I can't escape water spots, how can I reduce them?"

Let's bring up the science stuff again; remember the "Adhesion" effect? 
  • If water sticks to things, we need the water not to stick to things.
  • Fancy Word Time! - Hydrophobic - The resistance of water to adhere or mix with a substance. (Like oil)  

Create a more hydrophobic surface on your kitchen sink drain. One method is to apply a stainless steel polish or wax to the surface of your sink drain. Personally, I use a stainless wax that I get from a large home store. 

Keep in mind, if you use a wax/polish, the water may still stay in the sink, but beaded up (Like a freshly waxed car). If the water drops dry, those pesky trace minerals can still leave a spot. However, having a polished surface under the spot help clean that spot off much, much easier. 

Another method is to apply a dab of olive oil to the surface of your kitchen sink drain with a paper towel. You do not need a lot! 

"I have water spots and I want them gone!" 

  1. Clean and rinse out your sink. 
  2. Spray white vinegar all over the sink and let stand for about five minutes to break down the elements of the spot. 
  3. Sprinkle a light dusting of baking soda evenly on the sink.
  4. Using a soft sponge, scrub to remove spots 
  5. Repeat as needed until the water spots are removed.

Tip - Use a 50/50 white vinegar water mix on stainless appliances and weekly on the sink to maintain sheen. 

One of the cleaners we use personally for our stainless is the Weimans Stainless Cleaner and Polish. It leave a really smooth surfaces for water to drain.

Bonus Info: What about bathroom sinks?

  If you have a glass vessel, try "Rainex" . This works great on shower doors, too! 

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Frequently Asked Questions About Kraus


Kraus has been, and continues to be, one of our most recommended brands for several reasons. The Kraus product quality is consistently high. On par and often exceeding the finish, features, and styles of brands priced a lot higher. Speaking of which, the brand is priced extremely well. Kraus’ popularity has grown exponentially and demand for their sinks and faucets is not slowing down. This leads us here: Questions and Answers about Kraus that, we at DirectSinks, are asked quite often. If you have other questions not mentioned below, please call, email, or stop in!

Kraus was founded in 2007. They are headquartered in Port Washington, NY.

Really good actually! The majority of Kraus Kitchen Sinks are made of 16-gauge stainless steel, which is more than adequate regarding thickness of the metal. The sinks have a generous amount of undercoating and padding which results in a very quiet sink. The faucets are very well made and easy to install. We recommend their products to our own friends and family, and we also have their sinks, faucets, and accessories in our own homes.

Kraus' Full Warranty can be seen here

We Summarized the Kitchen Sink and Faucet Info Below

Faucet Warranty - Lifetime Limited Warranty

Kraus USA Plumbing, LLC (“Kraus”) extends this warranty to the original purchaser for personal household use of the Faucet when purchased from an authorized Kraus dealer and in the location of original installation. This warranty is non-transferable.

Kraus warrants the structure and finish of the Faucet to be free from defects in material and workmanship under normal usage for as long as the original purchaser resides in the residence in which the Faucet was first installed.

Kraus warrants the Faucet's sprayhead assembly (including the engine, aerators, structure, restrictors, back flow preventers, sprayer hoses, braided supply line hoses which encompasses nylon, silicon and stainless steel) of the product to be free from defects in material and workmanship under normal usage for a period of one (1) year from the date of purchase.

Kraus warrants the Faucet's cartridge to be free from defects in material and workmanship under normal usage for a period of five (5) years from the date of purchase.

Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Kraus.

Kitchen Sink Warranty - Lifetime Limited Warranty

Kraus USA Plumbing, LLC (“Kraus”) extends this warranty to the original purchaser for personal household use of the Kitchen Sink when purchased from a Kraus authorized dealer and in the location of original installation. This warranty is non-transferable.

Kraus warrants the structure and finish of the Kitchen Sink to be free from defects in material and workmanship under normal usage for as long as the original purchaser resides in the residence in which the sink was Kitchen Sink was first installed.

Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Kraus.

Absolutely. If you call their offices, they actually pick up. If you write in, they respond.

Business Hours: Monday - Friday 9:00am to 8:00pm (EST)
Address: 12 Harbor Park Drive Port Washington, NY 11050
Call: (Kraus Customer Service): 1-800-775-0703
Text Kraus At: (631) 212-0703 (Message and data rates may apply.)
Email Kraus Directly:Info@KrausUSA.com

Not normally. First, if you dig into the internet deep enough, you will find a complaint about every sink brand and rust.
Kraus is often mentioned simply because of the popularity of the brand.
Most frequently, something that looks like rust shows up in the first few weeks after the sink is installed.
Why? During the countertop fabrication process a very fine dust is created (like sawdust from wood, but very fine). If this dust is on the sink after installation and gets wet, it may show oxidation on the surface of the sink.We see this as the most common cause. Typically after the sink is thoroughly cleaned after installation, no stains will show up. Another situation that can cause a stain or mark is if something is left in the sink and it's wet, especially flatware, pots and pans, and steel wool. The composition of your water can also contribute to this. Water with high iron content will leave stains frequently.

Really great information about this can be found here, at Bar Keepers Friend

Kraus typically has the items shipped in 2-3 days. Most items will ship with UPS from their New Jersey warehouse. Some small items, such as faucets or accessories may ship out of their N.Y. location.

No, unfortunately our clients can not pick up from Kraus

DirectSinks will often have various faucets and sinks at our location. Generally, these items are stocked for our local clients such Kitchen and Bath Designers, Builders, and Countertop fabricators. If you are on Long Island and want to pick up something from us, please call first. We do not keep stock of everything. Please call and ask before making the trip!

Normally, you won't find Kraus on display. However, exceptions are out there. We have several Kraus faucets and sinks on display in our Cabinet Showroom. Some of our local Kitchen and Bath clients also show some various Kraus items.

Observations and Opinions

Kraus Ruvati Advantage
Overall Quality Excellent Excellent Both Great
Warranty Limited Lifetime Limited Lifetime Both Great
Availability
  • Low out of stock issues.
  • Pre-Order from inbound shipments available
  • Out of stock items shipped earlier than expected
  • Low out of stock issues
  • Pre-Order from inbound shipments not available
  • Out of stock items shipped when expected
✓ Kraus
Customer Service Consistently Excellent with Great Communication Inconsistent & lack communication ✓ Kraus
Style & Design Vast Selection of Kitchen Sinks and Faucets
Decent, but more common bathroom sink designs
Vast Selection of Kitchen Sinks, No Faucets
Large Varity of Bathroom Sink Options with many unique options, including stainless steel. No Bathroom Faucets
✓ Kraus if you need a Kitchen Sink & Faucet
✓ Ruvati if you are looking for a Bathroom Sink
Value and Price 30" Small Radius Undermount Sink
KHU100-30, Standard Online Price $329.95
Often has Sales. In this exact example, the Kraus sink has been on sale for less than the Ruvati
30" Small Radius Undermount Sink
RVH7300, Standard Online Price $299.00
Infrequently has Sales
Can go either way.
Kraus often has sales that bring this example to their advantage
Check the current pricing with the links below:
Kraus KHU100-30
Ruvati RVH7300